Client procedures (genericized) that I revised:

• SAP Work Instruction BEFORE
• SAP Work Instruction AFTER

Team procedures that I created:

• Document Management
• Updating Qvidian Content (Sample Procedure)

Team procedures that I revised:

• Simplified the structure –
  • TOC BEFORE – Portal Sample Procedure
  • TOC After – Portal Sample Procedure
• Improved the content –
  • Portal BEFORE – Redacted Excerpt
  • Portal After (Sample Procedures)