I enjoyed working with Tonie on a project for Hitachi Consumer Products, in San Diego CA. Hitachi was implementing the SAP FI package, and Tonie and I worked together to develop and conduct training for the accounting staff. Tonie has excellent technical skills in developing training materials, and I continue to use the template she developed in documenting user guides today. We were working together on September 11, 2001 and I still can remember how being away from home on that particular project impacted us. Tonie had proven herself to be of great character and spirit during those trying times. Although distracted by the events unfolding around us, we were able to continue to develop and deliver high quality training to the users on time. – Candace Ruelas, Business Process Engineer, Renesas Electronics America

I’ve known Tonie professionally for more than a decade. She has always impressed me by remaining focused on the core value of our profession: delivering simple, clear communication that people can understand. Fun to work with, Tonie has always promoted professional development and has been a valuable resource. She likes to share knowledge. – Doug O’Neill, Senior Technical Writer, OSIsoft

Tonie Flores is much more than a technical writer. In addition to writing proposal materials and responding to proposal requests, Tonie has written or revised group procedures, defined new processes, organized and facilitated group meetings, restructured how we used our content management system, and updated our training presentations. She has also given numerous presentations for our team. Tonie applies her communication skills and adds professionalism to each endeavor. – Romie Shield, Proposal Manager, OSIsoft

I worked with Maria and members of Dell’s Cost Accounting team to define business processes and map them to SAP’s integrated software. She was quite familiar with the platform, and remained confident and professional during the length of the project. Maria always keeps her client’s needs in mind; she is not afraid of hard work. She is ethical, and works with internal consultants in a capable and diligent manner. – Celia Bastis, M.Ed, MBA. Performance Consultant/Project Manager

Tonie is an excellent trainer with a calm and pleasant demeanor. She cares about her work, and is willing to take on challenging projects. It’s always a pleasure to work with Tonie! Carol Franger, Lead Technical Writer, Salesforce.com